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Visual Studies Workshop

Gallery Attendant 

March 2025 – June 2025

• Welcomed visitors to the gallery during regular hours and special events

• Answered questions, and helped orient guests to the space

• Opened and closed the building, as needed

• Handled cash and card donations, sold merchandise

• Turned on and off the interactive video exhibits; Reset and problem-solved as necessary

The George Eastman Museum

Visitor Services Associate, Historic Mansion Housekeeper/Collection Maintenance 

June 2021 – February 2025

• As a Visitor Service Associate I would float between the admission desk, the museum shop, and the museum eatery, Open Face. 

• In admissions I was responsible for greeting guests, selling tickets, answering the phone, educating guests on the history of the property as well as the current exhibits. 

• In the museum shop I was responsible for selling items, merchandising product, as well as providing excellent customer service

• At Open Face I took customer orders, answer the phone, and, because of the eatery’s central location, provide directional and educational assistance to museum visitors. 

• As a Historic Mansion Housekeeper I clean the restored rooms of the mansion weekly, taking care to follow established archival practices for cleaning and maintaining historic artifacts of various materials.

The National Susan B. Anthony Museum & House

Lead Visitor Center Manager and Assistant Museum Shop Manager

June 2022 - November 2024

• In my role at the Anthony Museum I oversaw the daily routines of the Visitor Center, allowing for smooth operation. 

• I delivered 45-90 minute guided tour experiences to the general public, as well as specialty tours for specific groups or events. 

• Maintained and merchandised the museum shop, participating in quarterly inventory, and maintained digital POS/online shop system.

• Organized and led regular Visitor Center meetings.

• There were a variety of other projects and responsibilities in this role, some are as follows:

  • Maintain and organize volunteer and staff files

  • Develop a Volunteer Welcome Packet, as part of an effort to create a more accessible volunteer program. 

  • Re-catalog and re-organize the Martha Kelly Volunteer Library, a collection of lending and non-lending materials available to volunteers and staff of the museum to support our educational goals. 

  • Work directly with our programming coordinator and the public to schedule and create invoices for group tours, educational programming, and other options that fall outside the standard tour model.